Privacy Policy

Effective Date: 1st February 2026

bChannels Pty Ltd, its affiliated companies and websites (“The Channel Company”, “we”, “our”, “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and handle your personal information in connection with CRN Asia, CRN India (as part of CRN Asia/India), and CRN Australia.

We are committed to meeting our obligations under the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (“APPs”). For users located in India, we additionally comply with the Digital Personal Data Protection Act 2023 (India) (“DPDP Act”). For users in the European Economic Area (EEA), this policy also applies in accordance with the EU GDPR.

By using CRN Asia/India or CRN Australia, you agree to the collection and handling of your personal information as described in this Privacy Policy. You are not required to provide personal information; however, if you choose not to, we may not be able to deliver certain products or services that rely on that information.

1. What Personal Information Do We Collect About You?

When interacting with CRN Asia/India or CRN Australia—including browsing the sites, subscribing to newsletters, registering for events, participating in promotions, completing surveys or engaging with our services—we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Job title
  • Company information (optional)
  • Geographic location
  • Device information & IP address
  • Browsing and reading history
  • Social media identifiers (if you link your account)

If you provide personal information about another person, you confirm you have the authority to do so and to permit us to handle their information in accordance with this Privacy Policy.

We collect personal information through:

A) Direct Interaction with CRN Asia/India and CRN Australia

Registration & Subscriptions
When subscribing to newsletters or creating an account, we collect the information required to process your registration.

Browsing Activity
We collect device‑level data, IP addresses, geolocation information, browser data and usage analytics.

User‑Generated Content
Any public contributions (comments, reviews, recommendations) may be publicly visible.

Competitions, Promotions & Special Offers
We collect information necessary to administer participation.

Surveys & Market Research
We gather voluntary feedback to improve our services.

Events, Conferences & Digital Resources
Registration requires at least a name and email.

Customer Support & Call Centre Interactions
We may collect information when you contact us for assistance.

Employment Applications
Includes resume details, identification and contact information.

B) Information From Other Sources

  • Publicly available data, demographic databases or marketing partners
  • Third‑party partners and joint marketing affiliates
  • Social media or app marketplace accounts (if you choose to link them)
2. Why Do We Collect Your Personal Information?

We collect and process personal information to:

A) Provide Products & Services

  • Manage your account
  • Deliver newsletters and updates
  • Provide customer support
  • Process transactions
  • Facilitate participation in events, surveys, promotions and subscriptions
B) Analyse and Improve Services
  • Statistical analysis
  • Product development
  • Marketing insights
  • User behaviour analytics
C) Customise Your Experience
  • Personalised content
  • Relevant recommendations
  • Targeted offerings
D) Marketing & Social Sharing

We also use Legitimate interest basis as a processing basis for marketing to existing subscribers.

  • Send newsletters or promotional emails (where subscribed)
  • Advertise our services on third‑party platforms
  • Enable social sharing features
E) Administrative, Fraud Prevention & Compliance
  • System audits
  • Fraud, security and cyber‑risk monitoring
  • Satisfaction and quality assessment
F) Aggregate or Anonymise Data

We may aggregate or de‑identify data for reporting, market analysis and strategic business purposes.

3. How We Share Your Personal Information

A) Within The Channel Company

We may share personal information with affiliated entities globally.

B) With Service Providers

For services such as payment processing, email distribution, event logistics, analytics, marketing support and customer service.

C) With Other Third Parties (where applicable)

  • Event sponsors (at point of collection)
  • Competition or promotion partners
  • Payment processors (who apply their own privacy policies)
  • Advertisers (in aggregated or de‑identified form)
  • Business partners in case of mergers, acquisitions or reorganisations

We may share your personal information (such as name, email, company and job title) with carefully selected third-party marketing partners whose products or services may be of interest to you. You may opt out of such sharing at any time.

D) Legal and Regulatory Compliance

We may disclose information to comply with laws, regulations, investigations or to protect our rights.

E) Public Activities & Social Sharing

Information shared publicly or via social media may become visible to others depending on platform settings.

4. Information Collected Using Technology

Includes cookies, tracking technologies, tags, web beacons, HTML5 storage, device identifiers, log files and analytics data.

For more details, see our Cookie Policy.

5. Third‑Party Advertising

We use third‑party advertising platforms (e.g. Google Ad Manager) that may collect browsing information for targeted advertising purposes.

You may opt out of interest‑based advertising via:
http://www.youronlinechoices.com.au

6. How Do I Opt Out of Emails and Promotions?

You may unsubscribe using:

For direct mail or telephone opt-out, include “Opt-out” in the subject line.

7. Accessing or Updating Your Personal Information

You may request access, correction or deletion of your personal information by contacting: